FAQs
Thanks for checking out Flybaby! We’ve put together the questions we hear most often to help you find answers quickly. Can’t find what you’re looking for? Just drop our support team an message and we’re happy to help!
Handling
Yes! The Flybaby carrier is designed and tested to the highest safety standards (DIN CEN/TR 16512:2018‑08 and EN 13209-2:2016). Always follow the safety instructions for safe use.
Newborns up to approximately 15 kg (33 lbs). The adjustable crotch strap ensures healthy hip positioning up to size 86 cm.
Yes! The Flybaby carrier is fully adjustable for different body sizes and shapes, making it suitable for both parents, grandparents, or caregivers.
Yes! You can carry your baby on your back by crossing the straps, but we recommend this only from around 6 months of age.
While it’s technically possible, we don’t recommend it. Forward-facing can strain your baby’s hips and spine and may overstimulate them. Carrying on your back is a safer alternative from around 6 months.
The Flybaby carrier’s hip belt adjusts continuously from 66 cm to 127 cm for a comfortable, custom fit.
Absolutely! The Flybaby carrier is versatile and comfortable, perfect for outdoor adventures and keeping your hands free while carrying your baby safely.
The Flybaby carrier is perfect for all seasons. Breathable fabric keeps your baby cool in summer, while the lightweight material can be worn under a jacket for warmth in winter.
Yes! The Flybaby carrier is designed to support the M-position, with an adjustable seat that keeps your baby comfortable and secure. This position, with knees slightly higher than the bottom, promotes healthy hip development and is recommended by the International Hip Dysplasia Institute.
Learn More.
Yes—many babies simply need a little time to get used to it. Here are a few things you can try:
• Start in a calm, familiar environment
• Keep sessions short at first and slowly increase the time
• Choose a moment when your baby is relaxed (not hungry or overtired)
• Walk, sway, or gently rock—movement is soothing
• Offer a small distraction like a toy or soft music
If things still don’t improve, a babywearing consultation can be very helpful. Feel free to contact us if you’d like support.
Light marks on your baby’s thighs are completely normal and nothing to worry about. They’re similar to the gentle impressions left by clothing or a hammock and usually disappear quickly.
Some babies may also get slightly bluish feet while sleeping due to naturally lower blood pressure - this is common, too.
If you ever feel unsure about circulation or notice anything unusual, it’s always best to check with your paediatrician or doctor for peace of mind.
Care
Yes! You can machine wash the Flybaby on a gentle or hand-wash cycle using mild detergent. For best results, place it in a laundry bag. Do not tumble-dry or iron.
Production
The Flybaby carrier is made from recycled polyester yarn, certified according to OEKO-TEX® STANDARD 100. Polyester is exceptionally durable, easy to care for, colorfast, breathable, and hypoallergenic—making it ideal for sensitive baby skin.
Our 3D knitting process creates a fabric that is both stretchy and supportive, something not possible with natural fibers like cotton or linen. Using recycled polyester also helps reduce our environmental impact. Thanks to our cradle-to-cradle approach (no adhesives or harmful materials), the material can be cleanly recycled at the end of its life cycle.
The Flybaby carrier is made in Europe. We work with carefully selected production partners to ensure our products meet the highest EU quality and safety standards. You can learn more here.
Learn More here.
Shop
Yes! You can try the Flybaby carrier at home, but please ensure it’s clean, unwashed, and in perfect condition with tags if you plan to return it. Return shipping costs are your responsibility. We aren’t sold in any physical stores yet.
See our full returns policy here.
To return your Flybaby carrier, please use our returns portal. Visit our returns policy page and follow the instructions provided.
Yes! A Flybaby gift voucher makes a perfect present. We offer vouchers in various denominations, ideal for giving the gift of comfort and freedom. Get yours here.
Yes! Through our Flybaby Pro program, midwives and babywearing consultants can access exclusive benefits. Simply register as a professional and upload your certificate to receive special offers and further information.
This is the UK website, so we only ship to addresses within the United Kingdom. All orders are shipped from the UK, no customs or additional taxes apply.